Overview

Introduction to the Zaetoon API

The Zaetoon API allows developers to integrate Zaetoon with other applications, automate workflows, and build custom solutions. This guide introduces the API and explains what you'll find in the developer documentation. What Is the Zaetoon API? The Zaetoon API is a RESTful API that allows developers to access and manage Zaetoon Helpdesk resources programmatically. It provides endpoints for workin...

Connecting to the Zaetoon API

This guide explains how to connect to the Zaetoon API, generate an API key, authenticate requests, and understand HTTP response codes. Prerequisites Before making requests to the Zaetoon API, you’ll need an agent account and a valid API key. Agent Account You need an agent account in your Zaetoon Helpdesk with permission to access the resources you want to work with, such as settings, contacts, o...